Privacy Policy Simurghy / MA-TRAC B.V.

Last updated: March 23, 2021

Simurghy / MA-TRAC B.V. respects and protects the privacy of its customers. This Privacy Policy explains how we collect and use customers’ information.

We use the data you provide us to improve our product and service offering.

Use of Information collected through our website
We may use personal information collected by us through our website for the following purposes:

  • to contact you if you have requested information or communication from us;
  • to provide you with product updates and upgrades, special offers, newsletters, and other information;
  • to undertake any promotional activities;

Information Collection
Situations in which we may collect information include the following situations: Requesting information or support through the contact form on our website, through our software, or through other informational tools.

The information we collect is the information you submitted to us such as your name, email address, phone number, and other information. If you contact our customer support service, we may collect other personal information you knowingly and voluntarily provide through your contact with our customer service representatives. We also collect information that is sent to us by your browser, such as the date and time of your visit.

Sharing of Information
Privacy is important to us. We do not share personal information with third parties, except as described in the Privacy Policy. We use trusted third parties to provide services to us on our behalf and help us to operate our business. We may share your information with our service providers in connection with their provision of services to us. These service providers will access your personal information only to perform tasks on our behalf in compliance with this Privacy Policy. Examples of how we may share information with service providers are:

  • Providing customer support;
  • Sending marketing communications;
  • Conducting research and analysis;

Our trusted third parties include:

  • Google LLC (Google Analytics)
  • HubSpot, Inc (CRM)

We may also share personal information for legal purposes (as required by law).

Access to data and right to be forgotten
We store personal information as long as needed to provide service to our customers. You have a right to access, correct and delete your personal information. You can do so by contacting us, using the Contact Information on our website or at the end of this document. If you contact us with such a request, we will respond within a reasonable timeframe.

Data breach
In the event of a data breach, Simurghy / MA-TRAC B.V. will issue a breach notification to all affected parties within 72 hours of becoming aware of it.

Changes to this Statement
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will provide notice on our website and we may notify you by email, prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you continue to use our services after those changes are in effect, you agree to the revised policy.

Contact Information
Simurghy / MA-TRAC B.V.
Gaetano Martinolaan 50
6229 GS Maastricht
The Netherlands

Post Office box 405
6200 AK Maastricht
The Netherlands